Usage & top-ups

Your credit pool is drawn down as your agents work, and you keep it funded with top-ups. This page explains, at a high level, how usage is measured and how to add credit.

How usage is metered

Alfe measures the real work your agents do and converts it into a US-dollar charge against your pool. Different kinds of work are measured in their natural units — for example:

• Model usage by the tokens a request consumes.
• Voice by characters spoken and audio processed.
• Channels, compute, and storage by their own natural measures.

You don’t need to track any of these units yourself. Alfe applies the current rate for each kind of usage and records the result as a dollar amount, so your balance and history are always in dollars. Managed and pooled rates mean you get one consolidated price rather than juggling each provider’s billing.

Checking your balance and history

Your dashboard shows your current balance and a history of charges and top-ups, so you can see what’s driving usage over time.

Adding credit (top-ups)

You can add credit to your pool at any time from the dashboard. A top-up increases your balance immediately once it completes, and the funds are usable across everything — model usage, voice, channels, compute, and storage.

Top-ups are useful when:

• Usage in a busy period runs ahead of what your plan’s allowance covers.
• You want a buffer so agents keep running without interruption.
• You’re getting started and want to load some credit before your first project.

Keeping agents running

Agents draw on the shared pool as they work, so it’s worth keeping a positive balance. Top up when your balance runs low, and consider adding a buffer if you run managed agents around the clock. Current top-up options are shown in your dashboard, and current rates are on the pricing page.