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Chatting with your agent

Every Alfe agent is something you can talk to directly. Chat is the most immediate way to work with an agent: ask it to do something, watch it act, and keep the conversation going over time. This section covers the built-in ways to chat, the messaging platforms an agent can reach, and how conversations behave across your devices.

Where you can chat

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You can hold a live conversation with your agent from any of the first-party Alfe apps:

  • Dashboard (web). Open app.alfe.ai, pick an agent, and use its Chat view. This is the quickest way to start — nothing to install.
  • Desktop app. The Alfe desktop app puts chat alongside the rest of the agent’s surfaces, with native notifications when the agent replies. You can pop a conversation out into its own window to keep it visible while you work in other apps.
  • Mobile app. The Alfe mobile app has a dedicated chat screen so you can reach your agent on the go, with push notifications for new replies.

All three connect to the same agent and the same conversations, so what you say in one place is part of the same history everywhere.

What a conversation feels like

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Chat is real time. As the agent works, its response streams back to you, and any tools it runs or actions it takes happen live in the conversation. You don’t submit a request and wait for a batch result — you’re in a back-and-forth.

Because an agent is long-lived, your conversations are too:

  • History is kept with the agent. Past messages stay available so you (and the agent) can refer back to earlier work. Closing a window or switching devices doesn’t lose the thread.
  • Memory carries across conversations. Agents have long-term memory, so an agent can recall facts and prior work even in a brand-new conversation — not just the last few messages.

Text and voice

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Conversations are primarily text, but agents can also work over voice. Voice is a mode an agent can use — including on phone calls — rather than a separate product. See Channels for the messaging and voice surfaces an agent can reach.

Next steps

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